To restore full functionality of the video internal unit through the Door Entry app, please reset the device and then configure the app again using the latest available versions:
 

• Door Entry for Android: 1.8.4
• Door Entry for iOS: 1.7.2 (6)
• Easykit for Android: 1.8.4
• Easykit for iOS: 1.7.0 (23)

We sincerely apologize for any inconvenience this issue may have caused and would like to thank you for your patience and cooperation.

To assist you with the process, we have prepared a step-by-step video tutorial that walks you through each required operation.